At KattaKompany, your privacy matters. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By visiting or ordering from our site, you agree to the practices described below.
1. Information We Collect
- Account & Order Data: Name, email, billing & shipping address, phone number, order history.
- Payment Details: Transaction records from payment processors (we do not store full card data).
- Site Usage: Browsing behavior, pages viewed, products clicked—via cookies and analytics.
- Support & Communications: Messages you send us, feedback, reviews, and customer service interactions.
2. How We Use Your Information
- Process and fulfill your orders, send confirmations and shipment updates.
- Improve our products, website, and user experience based on usage patterns.
- Send you marketing emails (you can unsubscribe at any time).
- Respond to your inquiries, provide customer support, and resolve disputes.
- Comply with legal obligations and prevent fraud.
3. Cookies & Tracking
We use cookies, web beacons, and similar technologies to:
- Keep you logged in and remember your cart contents.
- Analyze site traffic and performance via Google Analytics.
- Deliver personalized product recommendations and ads.
You may disable cookies in your browser settings, but some site features may not work properly.
4. Third-Party Services
We share necessary data with:
- Payment gateways (Stripe, PayPal) to process transactions.
- Shipping partners (FedEx, Blue Dart, etc.) to deliver your orders.
- Email & marketing platforms (Mailchimp) to send updates and promotions.
- Analytics providers (Google Analytics) to understand customer behavior.
These providers adhere to their own privacy policies.
5. Data Security
We implement reasonable technical and organizational measures (SSL encryption, secure servers) to protect your data. However, no system is 100% secure—please use strong passwords and keep your account credentials private.
6. International Transfers
Your data may be transferred to and stored on servers outside your country (including our partners in the US and EU). We ensure compliance with applicable data protection laws when doing so.
7. Children’s Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from minors. If you become aware of such data, please contact us for deletion.
8. Your Rights
- Access & Correction: Request a copy of your data or update inaccuracies by emailing us.
- Deletion: Ask us to delete your personal information, subject to legal obligations.
- Opt-Out: Unsubscribe from marketing emails via the link in the footer of our emails.
9. Changes to This Policy
We may update this policy at any time by posting the new version here. The “Last updated” date below indicates when it was last revised.
10. Contact Us
If you have any questions or requests regarding this policy, please reach out:
Phone: +91 89218 57040
Email: [email protected]
Last updated: July 1, 2025
